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Workplace Gossip

By Mike Myatt, Chief Strategy Officer, N2growth

No GossipAllowing gossip in the workplace is like encouraging your employees to swim with sharks. Let me cut right to the chase – real leaders don’t participate in gossip, and likewise they don’t tolerate gossip from others. Gossip destroys trust, undermines credibility, and is one of the greatest adversaries of a healthy corporate culture.  While the emotional distress associated with gossip can be dealt with fairly easily, the political discord that can erupt in an organization can be nothing short of disastrous. In today’s post I’ll share my thoughts on how to control gossip in the workplace…



 

Leadership & Perception

By Mike Myatt, Chief Strategy Officer, N2growth

Perception MattersDoes perception matter? We’ve all heard the saying “perception is reality,” but is it true? Does perception never, rarely, sometimes, or always equal reality? While I long ago reached the conclusion that perception does in fact matter, it may not be for the reasons that you might think.  I have found that the majority of people tend to be myopic with regard to perception…they understand their own perceptions, but are quite often either ignorant or intolerant of other’s perceptions. You see, the most important item to understand is that success as a leader has very little to do with your perception, but rather it has everything to do with the perception of others.



 

When Humor Isn’t So Funny

By Mike Myatt, Chief Strategy Officer, N2growth

The old saying ”everybody loves a comedian” has regretfully given birth to a time where everybody thinks they’re a comedian. Sadly, what many have failed to realize is the old saying noted above was meant to be sarcastic…We all love good humor, but the truth is all humor is not good. The timely and appropriate use of humor is an asset to any leader. Likewise, distasteful or inappropriately timed humor can be a significant liability.  As a leader it’s quite easy to get a laugh - your title will virtually guarantee it. Therefore it’s important for leaders to become skilled at distinguishing the difference between a compliant chuckle and a sincere chortle. Good humor can bring people closer, but poor humor can be one of the strongest repellents known to man.  



 

The Lost Art of Brevity

By Mike Myatt, Chief Strategy Officer, N2growth

The Power of BrevityDo you ever grow weary of listening to the verbose, or reading the work of those that have issues with clear articulation? I certainly do…but fear not; the lost art of brevity is making a comeback. Those of you that know me have come to understand that I prefer to cut to the chase. I like to get to the root of an issue as quickly as possible. While I appreciate the great oratory skills of those who communicate using wonderful word pictures, or the academics who can wax eloquent while always using the best form of prose, I prefer my business communication to be quick and dirty. In the immortal words of Jack Webb: “The facts ma’am…just the facts.” In today’s post I’ll look at the benefits associated with the resurgence of brevity.



 

5 Communication Tips for Leaders

By Mike Myatt, Chief Strategy Officer, N2growth

Words Matter...Regardless of your station in life, both what you say, and how you say it matters. It matters to an even greater degree for those in positions of leadership. Leaders simply don’t have the luxury of choosing their words in cavalier fashion. Whether in written or oral form your vocabulary matters. Few things make an impact, or lack thereof, like the words you allow to flow from your lips or from your keyboard. Even when you think they aren’t, people really are listening to what you say, reading what you write, and making important decisions about you based upon your choice of words.



 

Leadership and Conflict

By Mike Myatt, Chief Strategy Officer, N2growth

Here’s the thing - leadership and conflict go hand-in-hand. Leadership is a full-contact sport, and if you cannot address conflict in a healthy, productive fashion then you should not be in a leadership role. From my perspective, the issues surrounding conflict resolution can be best summed-up in three words…”Deal With It.” While you can try and avoid conflict (bad idea), you cannot escape conflict…The fact of the matter is that conflict in the workplace is unavoidable. It will find you whether you look for it (good idea – more later) or not. The ability to recognize conflict, understand the nature of conflict, and to be able to bring swift and fair resolution to conflict will serve you well as a leader – the inability to do so may well be your downfall.



 

10 Communication Tips for Leaders

By Mike Myatt, Chief Strategy Officer, N2growth 

Unwritten Rules of CommunicationWant to lead more effectively? Communicate more effectively. Communication skills are so essential  for leaders that it is simply impossible to become a great leader without being a great communicator. While developing an understanding of great communication skills is easier than one might think, being able to appropriately draw upon said skills when the chips are down is not always as easy as one might hope for. See if this thought resonates with you – it’s been my experience that most leaders overestimate their communications ability. Thinking you’re a great communicator isn’t the same thing as being one. In today’s post I’ll share a few of the communication traits, that if used consistently, will help you achieve better results in the workplace.



 

Stop Selling and Add Value

By Mike Myatt, Chief Strategy Officer, N2growth

Stop Selling & Add Value
I was subjected to one of the worst “sales” presentations I’ve ever witnessed yesterday. In fact, so much so that I decided to author this post as a reminder to those who still don’t understand that generating new business relationships is not about selling – it’s about establishing trust, rapport, and the creation of vaule without selling. What I’m about to espouse will cause many an eyebrow to furrow and jaw to drop…I truly believe that the traditional practice of sales as a business discipline has become at best ineffective, and in many cases flat out obsolete. You see, good business practices are not static. Stale methodologies and disciplines simply die a slow and very painful death, and it is my contention that the overwhelming majority of sales processes I see in today’s marketplace are just that…stale. If you want to create revenue, increase customer satisfaction, and drive brand equity, stop selling and start adding value. In the text that follows I’ll share my thoughts on how the practice of sales must change in order to survive.



 

Buzzwords Aren’t All Bad

By Mike Myatt, Chief Strategy Officer, N2growth

Here’s an “out of the box” idea - buzzwords and business-speak can actually be valuable. The problem is that many people tend to immediately tune out anyone who chooses to use them. The vitriol is so intense that many have taken to trivializing anyone who utters these buzzwords as an incompetent, uneducated, and completely inferior corporate citizen. While you may find it hard to believe, I don’t have anything against buzzwords, techno-jargon, colloquialisms, acronyms and other forms of business-speak with the following caveat…that they are used in context, and by someone who possesses an underlying knowledge of what the phrase du jour actually means. I know that for many of you, what I’ve just espoused is nothing short of sacrilege, but I encourage you to read the text that follows as I think I can actually make the business case for becoming accepting of the use of buzzwords and business-speak…



 

How To Create Lasting Influence

By Mike Myatt, Chief Strategy Officer, N2growth

The Influence Factor

Anyone can create moments of influence, but creating lasting influence is where your sights should be set. Understanding how to leverage the influence factor can make a defining difference in your ability to drive change, build cohesive teams, and to successfully implement strategic vision. As a leader your “Influence Quotient” is the IQ you need to pay attention to. In fact, your influence quotient will be a much greater determinant of your ultimate success than your “Intelligence Quotient” could ever be. Innate, raw intelligence while certainly something to be prized, is much more common and much less powerful than real influence. In today’s post I’ll examine the often misunderstood value of influence…



 
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