Archive for the Crisis Management category.
By Mike Myatt, Chief Strategy Officer, N2growth
What better time to discuss opportunity than the start of a new year? Opportunity and timing are inexorably linked. So much so, that if you don’t think timing is everything - think again. Anyone paying attention to current events has recently witnessed that it doesn’t really matter whether you’re a politician, investment banker, CEO, or just an average citizen, when it comes to making a simple decision, managing a crisis, or attempting to exploit an opportunity, timing is everything. I’ve often heard people quip that they would rather be lucky than smart. While intelligence and good fortune are certainly both valuable traits to possess, neither of these traits holds a candle to having a great sense of timing…Luck is a hit or miss proposition, and we’ve all known many a brilliant underachiever. However it has been my observation you’ll rarely come across someone who possesses a great sense of timing that is anything other than successful. In today’s post I’ll take a look at opportunity as key success metric…
By Mike Myatt, Chief Strategy Officer, N2growth

So what’s the big deal about personal branding? The mere mention of this topic sparks intense emotions and frothy debate. The legions of personal branding advocates believe it’s the great brand equalizer, and the growing constituency of disgruntled adversaries see it as little more than the latest form of snake-oil. So which is it? The answer is for you to decide…I’ll frame both sides of the argument and let you draw your own conclusions.
By Mike Myatt, Chief Strategy Officer, N2growth
Leadership today seems to be all too often confused with playing a game of dodgeball. It’s as if many leaders show-up for work each day with a freshly applied coat of Teflon, ready to duck and dodge anything that comes their way. Let me be clear – I appreciate savvy and finesse as much as the next person, but not as a substitute for courage. We have too many people in leadership positions who can’t or won’t accept responsibility for anything. Put simply, leadership is about accountability, and not only being willing to take the hit, but also being capable of surviving the hit. Leadership IS ownership…
By Mike Myatt, Chief Strategy Officer, N2growth

Over the years I’ve met more than a few CEOs who paid little or no attention to their board of directors, only to find themselves wondering what went wrong as they were being ushered out the door prior to the expiration of their employment agreement. As a CEO, your board can be one of your greatest allies. Conversely, and just as easily, they can be a significant contributor to your undoing resulting in an early and unnecessary demise. In today’s post I’ll deal with a skill set that all successful CEOs excel at…managing board relations.
By Mike Myatt, Chief Strategy Officer, N2growth
I have read a tremendous amount of information over the last several months on the topic of toxic work environments. While these articles tended to stir the pot a bit, they were in my opinion mostly missing the mark. The articles should have been written on the topic of poor leadership. Toxic work environments can only exist where a lack of trust and respect are present, and this can only occur in the absence of sound leadership. Let me be as clear as I can - the phrase ”toxic work environment” is code for bad leadership, becasue a toxic culture simply cannot co-exist in the presence of great leadership. In the text that follows you’ll find the truth about toxic cultures…
By Mike Myatt, Chief Strategy Officer, N2growth
Here’s the thing - leadership and conflict go hand-in-hand. Leadership is a full-contact sport, and if you cannot address conflict in a healthy, productive fashion then you should not be in a leadership role. From my perspective, the issues surrounding conflict resolution can be best summed-up in three words…”Deal With It.” While you can try and avoid conflict (bad idea), you cannot escape conflict…The fact of the matter is that conflict in the workplace is unavoidable. It will find you whether you look for it (good idea – more later) or not. The ability to recognize conflict, understand the nature of conflict, and to be able to bring swift and fair resolution to conflict will serve you well as a leader – the inability to do so may well be your downfall.
By Mike Myatt, Chief Strategy Officer, N2growth
Less than 100 days until year-end. The good news is, this time of year always affords a great opportunity to plan for the challenges that are sure to present themselves in the upcoming year. My question is this: have you taken the time to do the necessary planning? Regardless of where you are in your life and your career, I can promise you one thing; you will consistently be faced with challenges and obstacles along the way. In today’s post I will take a brief look at the beliefs that cause some to succeed where others fail.
By Mike Myatt, Chief Strategy Officer, N2growth

Great leaders understand the power, influence, and leverage created by great messaging. Do you ever find yourself sitting back and marveling at those leaders who always seem to have the right thing to say? Contrast this with the feelings you have when you hear an awful sound-bite that makes a leader look either uninformed or unintelligent. The difference between the two aforementioned examples is that great leaders have mastered the art of finding the right message regardless of the medium, market, or constituency being addressed. In today’s post I’ll share some of the messaging secrets used by the best leaders…
By Mike Myatt, Chief Strategy Officer, N2growth
Accountability and transparency are hot topics today, and rightly so…Given this new found popularity, I felt that a piece delving into the topic of accountability would be both prudent and timely. Frankly, considering what the lack of accountability has done to our nation’s economy and political structure we should all be spending more time on the topic. However the truth is that few people really like to hear the “A” word applied to their individual circumstances, choices, decisions, and performance. Regrettably, this is precisely why we are embroiled with many of the daunting challenges facing our country today. Nothing keeps personal and corporate train wrecks from occurring more than a solid framework of accountability. In today’s post I’ll examine the many reasons for why accountability should matter to all of us…
By Mike Myatt, Chief Strategy Officer, N2growth
Crisis management can in fact be a profitable endeavour when handled properly. If you are in business for any length of time you will at some point in time be party (willing or unwilling) to a major crisis that can affect not only the company you work for, but your career as well. A large portion of my practice deals with advising corporations and executives during a crisis to protect the corporate brand and the personal reputations of senior executives and board members. Given that in today’s business world, the likelihood of crisis is much greater than it was in times past, it never ceases to amaze me that corporations don’t have a crisis management team assembled and on hand ready to deal with trouble when it rears its head. The reality is that the proper handling of a crisis while never easy, can in fact be a very profitable endeavour. In today’s post I’ll discuss the upside of crisis management…