Love Thy Customer or Someone Else Will
Batting cleanup in this week’s all-star lineup of guest bloggers is one of the most accomplished storytellers I know; Scott McKain. Not only is Scott brilliant in his ability to entertain you with wonderfully constructed word pictures, but he does so in a truly thought provoking fashion that leaves you both inspired and informed. Scott is the author of three #1 business bestsellers, including his latest: “Collapse of Distinction; Stand Out & Move Up While Your Competition Fails” — as well as “ALL Business is Show Business” and “What Customers REALLY Want.” Scott also has the distinction of being selected for membership in the legendary Speakers Roundtable and the Professional Speakers Hall of Fame, and he has appeared on platforms in all 50 states and 13 countries. I highly recommend Scott’s Blog, as well as following him on Twitter @scottmckain, or on Facebook. Scott’s post today is on the importance of leaders not taking their customers for granted…
While the majority of our readers are CEOs, savvy senior execs, and seasoned entrepreneurs, I’ve noticed that we’ve been experiencing a rapid growth of late in readership falling within the ranks of developing leaders. So when 
Today’s guest post is written “for leaders only” by Steve Keating, a leader who definitely walks the talk. I have been following Steve on Twitter (
No, I didn’t just get better looking…I have a torrid travel schedule over the next few weeks and have enlisted a few friends to pinch hit with guest posts in my absence. First up is Wally Bock, the gentleman pictured to the left, who while being my senior looks 1o years younger. I really hate that, but I digress… For those of you not familiar with Wally, you’re in for a real treat. Wally is a seasoned pro well known for his keen insights on leadership and management. The hidden bonus is that Wally is also one of the best writers I know. Wally is the author of several books and 