In the card game of poker, a bluff is a bet or raise made with a hand, which is not thought to be a winner. The objective of a bluff is to induce a fold by the opponents who hold the better hands. The size and frequency of a bluff determines its profitability to the bluffer. By extension, the term is often used outside the context of poker as in leadership to describe the act of making promises one cannot execute. Having the pokers bluff in mind as it relates to the behaviors of leadership, strategy and execution, I couldn’t help but to think about the hallmarks of change – disruption and the use of Crisis Leadership as a means of disrupting incumbent marketplace decisions.Read More›
“You have to link managing with politics.”
That was the way that Eduardo Campos, who was governor of the Brazilian state of Pernambuco, believed that public officials needed to lead. According to his obituary in The Economist, Campos was a technocrat beloved by international bankers but also someone with the common touch who liked to meet and mingle with his constituents. It was on a campaign trip for Brazil’s presidency that he was killed.
Have you ever found yourself frustrated by a problem that, in spite of your best efforts and creative fixes, defies an enduring solution? How often have you implemented new programs or processes only to find the same or related problems resurface elsewhere? Chances are that if you’ve spent any significant time in leadership positions you’ve had this experience, and more than likely the root cause for this is that you’ve been treating symptoms instead of the underlying diseases. Taking an Integrated Leadership Approach brings the holistic, synergistic perspective necessary to break this cycle and look beyond the obvious in order to get to the root cause(s) of whatever problem you may be facing.Read More›
Are you spending too much time with your boss?
If you are, you may suffer a drop off in engagement, innovation and productivity. At the same time if you don’t spend enough time with the boss, the same can occur.
Our organizational world is constituted and shaped by language. It is also accessed and made available to us through language. Language acts as the lens through which we can see and understand the challenges presented, and subsequently make sense of and provide solutions for.Read More›
If you are responsible for leading teams, how can you be sure that the work being done throughout the day will innovatively increase impact and productivity to make tomorrow a better place? Or, if you are responsible for managing Solopreneur projects, how can you be sure that the work will increase impact and productivity? Isn’t that what productivity should be doing? Making the Future Picture (how leaders intend the future to look prior arriving to it in the distant future) a well defined place of improvement? These questions are some that leaders everywhere must consider on a more frequent basis with greater purpose in mind if they are really focused on providing greater impact across their organizations.Read More›
* This post was originally posted in Life Science Leader
In my writings, I define leadership presence as the “right stuff of leadership,” and, by doing so, I embrace a holistic concept. For me, presence is more surface appeal — as the term executive presence connotes; it denotes a leader’s approach to getting the most out of themselves as well as their team. By that definition of presence encompasses conviction, authority, power, and the application of them through a leader’s actions and words.
You might consider presence as defined by three verbs: be, do, review. Let’s take them one at a time…
“I think for us now, talking about winning a World Cup is just not realistic.”
That is Jürgen Klinsmann, coach of Team USA speaking before competition began in Brazil for the 2014 World Cup. These remarks caused many to criticize the German-born coach for being so downbeat. Soccer legend Landon Donovan, whom Klinsmann cut from this year’s squad, said, “This will come as a surprise to nobody, but I don’t agree with Jurgen… As someone who has been in that locker room and has sat next to the players … We believe that we will win,” Donovan added. “And I think that’s the way Americans think.”
Regardless of the challenges that life throws at you and the inevitable turmoil experienced there are a some universal truths that can be applied to lead more effectively through today’s turbulent times of rapid change.
Imagine that you have just been offered two leadership positions and you have to make a choice of one over the other.
You would be happy with both; however, the first position will be more satisfying
Whereas, the second job offers more money. In making this choice you also have to consider a couple of things…
Leadership is about being able to lead out from crises before they occur (the defining meaning of Crisis Leadership). This is a talent and skill that many leaders today are simply lacking. What’s needed, is a disciplined, future-focused and intelligent “preemptive-minded cultural” approach known as Crisis Leadership. This approach brings forth three considerations in behavioral intelligence, which when used in combination, will increase leadership’s ability to become more effective in dealing with crises, chaos and turbulence in organizations.Read More›
“They make it easy for us to do our jobs right.”
That is what a young service advisor at my local dealership said to me when I complimented him on his service acumen. He had overhead him speaking to a new customer; he was solicitous of the customer’s needs and made no effort to “upsell” him on services he didn’t need. In fact, he didn’t sell him anything; he just advised.
This dealership, founded by Howard Cooper in Ann Arbor, Michigan, has a history of customer service. When Howard sold the store in 2012, he took a portion of the proceeds and distributed them to his employees based upon their tenure. For every year of service employees received $1,000. Even employees who had less than one year service received something in profit sharing. The new owners (Germain Honda) are building on the service tradition that Howard Cooper established.