3 Tips To Get Discovered By Executive Search Firms

I liken the executive search process to a grown-up version of the game "hide and seek". Brands across every sector are the seekers. Executives tend to hide. If you want to learn how to get discovered by an executive search firm— keep reading. The "playground" is big and complex. It spans geographies, industries, and functions. To most, it is unfamiliar. It is also competitive. The best seekers…

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10 Reasons Your Top Talent Will Leave You

Have you ever noticed leaders spend a lot of time talking about people only to make the same mistakes over and over again? Without question, your top talent will leave you if you fail to lead and take care of them. Few things in business are as costly and disruptive as unexpected departures. With all the emphasis on leadership development, I always find it interesting so many companies continue…

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Why Leadership Development and Talent Programs Fall Short

Why are so many leadership development and high potential talent programs continuing to fail, or at the very least, not producing what we hope for? The answer is simple, those at the top of the organization are in denial about their own leadership capability. This is not to point fingers at the top leadership, but rather this should be a call to arms for all of us to take a good look in the…

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This 4-Step Formula Will Make Tough Conversations at Work More Bearable

How to prepare yourself to have a tough conversation at work We have all been there, a time when we've had to have the "tough conversation." Whether it was breaking it off with a romantic partner or having to tell roommates to pick-up after themselves, the "tough conversation" is, well, tough to have. Despite the challenge of them, tough conversations are crucial and no place are they more…

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How to Build a Resilient Company Culture That Will Help Every Employee Thrive

A resilient culture is built one person at a time, winning companies cultivate cultures that enable their people to develop the capacity to recover quickly from difficulties. Resiliency is important to businesses because it's the DNA that enables the company to better anticipate, prepare for, respond and adapt to ever increasing market disruptions, shifts in customer preferences and challenging…

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How Employee Engagement Drives Customer Satisfaction

Research shows there is a direct correlation between engaged employees and the satisfaction of your customer and ultimately achieving your business outcomes. In other words, employee engagement drives customer satisfaction. Richard Branson says, “Take care of your employees and they will take care of your customers”. Engaged employees are described as being fully immersed in and enthusiastic…

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6 Defining Values of a Leadership Culture

Twelve years after launching culture change consulting services, I am finally sitting down to write about six defining values of a leadership culture. These are factors I’ve learned that define whether an organization can improve their Culture or not. No surprise that all six values rise and fall on leadership. Before I unpack the six values, let me paint the backdrop of how it all began. In…

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Africa Shines in Employee Engagement

Companies in the public and private sectors across the world are faltering when it comes to employee engagement, yet Africa shines. Progress in employee engagement has stalled or is rolling backwards. The significant increases in employee engagement have been partially eroded due to global anxiety and rapid technological advances creating uncertainty about job losses, although Africa’s engagement…

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Employee Engagement And Empowerment

Employee engagement is defined as an active state related to productivity and innovation. Engaged employees can be described as being fully immersed in and enthusiastic about their work.  This emotional attachment means that employees will go above and beyond the call of duty. Employee Engagement differs from employee satisfaction.  Satisfaction can be described as being happy at work. Engagement…

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HR, Who’s Your Customer?

Over the last 30 years I have worked for many organizations in HR positions with increasing responsibility. Regardless, I had discussions within each of those organizations about the concept of customer satisfaction. In my view, the only customer is those whom we sell our products or services to! They are the same who pay our salaries. Human resource staff, were routinely told, that they should…

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The 15 Minute Guide to a Successful Interview

Do you want to learn the techniques which will help you to smash your job interviews out of the park and get you the offer? Do you want to learn how to answer any interview question, even difficult behavioural interview questions? In this article I will share the 15 minute guide to a successful interview. My name is Gordon Berridge, and I am the UK Partner and President at N2Growth, a global,…

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Freedom to Shine: Empowerment through Free Will

There is recent research that points to the notion that the belief in free will is a significant predictor to personal achievement.  It is suggested through this work that one's motivation is often accelerated when they believe that their effort can determine results - and, that their progress will not be slowed or redirected by outsideinfluencers that exist beyond their control. That said,…

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Work Performance and the Perils of Comparison

Let me take you back in time.  You're in 8th grade.  You've signed up for your first guitar lesson and the teacher plays Led Zeppelin's "Stairway to Heaven."   She offers it up as an example of a great song that you can learn to play.  You're motivated to learn, right?  Wrong!  She no sooner finishes her sentence about "you can learn how to play," when you hear Jimmy Page rips into his classic…

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How to Get Ahead: Self-Directed Learning

Self-directed learners, or autodidacts, possess the capability to chart their futures in ways that can give them an advantage over their less ambitious contemporaries.  I should know, I am one! Back in the day, I didn't have the Internet to support me.  Yes, I did it the old fashioned way -- I bought books and read them.  It's laughable by today's standards, but, back in 1988, I spent countless…

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5 Ways to Become Indispensable

The Merriam-Webster Dictionary defines "indispensable" as being absolutely necessary and not subject to being set aside or neglected.  Wouldn't you like to become indispensable to your customers?  Sure, you would!  While there's not one sure fire formula to follow to become indispensable, you can do some things to improve your chances that you'll "stick" to your customers. Here are 5 tips to…

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Leadership – It’s Not About You

If you think leadership is about you, your ego has led you astray. Leadership has little to do with you and everything to do with those you lead. If you think leadership is about the bottom line, think again; it’s about the people. Without the people there is no bottom line. Closely examine the core characteristics of great leadership, and you’ll find it’s not power, title, authority or even…

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