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3 Tips To Get Discovered By Executive Search Firms

I liken the executive search process to a grown-up version of the game "hide and seek". Brands across every sector are the seekers. Executives tend to hide. If you want to learn how to get discovered by an executive search firm— keep reading. The "playground" is big and complex. It spans geographies, industries, and functions. To most, it is unfamiliar. It is also competitive. The best seekers…

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Leadership – No Talent Required

While not all leaders will develop their talents and abilities to the same level, all successful leaders  more or less begin with the same foundation. Here's the thing - the foundational elements of leadership require no skill or talent whatsoever. Clearly the difference possessed by all great leaders is that they refine, develop and build from their foundation - they don't ignore it or take it…

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Leaders Stop Trying to Be Efficient

Let's cut right to the chase; stop focusing on being efficient - it's a waste of time. Nobody other than perhaps you really cares how efficient you are, but everyone cares how effective you are. Not only do they care how effective you are, but they also care about the effectiveness of those whom you lead. It's important to remember leadership is a people business, and people are messy. Leadership…

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Smoothing Rough Edges

How rough are your edges? Which aspects of your professional life need to be smoothed, polished, developed or refined? Do you understand what it takes to close the gap between success and true greatness as it applies to you? We have all known truly talented executives and entrepreneurs who while successful, still have a huge barrier precluding them from reaching their full potential...themselves.…

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The Power of Focus

I am frequently asked what it takes to become more productive. My answer is simply become very, very focused. Focus has always been a powerful characteristic that has served me well in all leadership roles alike. Relentless focus results in aligned priorities, order, discipline, and productivity. That sounds simple enough doesn't it? Then why is this so hard for executives and entrepreneurs?…

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10 Reasons Your Top Talent Will Leave You

Have you ever noticed leaders spend a lot of time talking about people only to make the same mistakes over and over again? Without question, your top talent will leave you if you fail to lead and take care of them. Few things in business are as costly and disruptive as unexpected departures. With all the emphasis on leadership development, I always find it interesting so many companies continue…

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Why Leadership Development and Talent Programs Fall Short

Why are so many leadership development and high potential talent programs continuing to fail, or at the very least, not producing what we hope for? The answer is simple, those at the top of the organization are in denial about their own leadership capability. This is not to point fingers at the top leadership, but rather this should be a call to arms for all of us to take a good look in the…

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How To Remain a Balanced Leader

Most high-performing leaders concern themselves with that which other people value most and if they do it well those leaders usually climb the corporate ladder fastest. We have created an order, particularly in western societies, which is designed to reward the natural business hierarchies we see across our corporate landscape. Sometimes leaders become disillusioned in the process of climbing the…

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This 4-Step Formula Will Make Tough Conversations at Work More Bearable

How to prepare yourself to have a tough conversation at work We have all been there, a time when we've had to have the "tough conversation." Whether it was breaking it off with a romantic partner or having to tell roommates to pick-up after themselves, the "tough conversation" is, well, tough to have. Despite the challenge of them, tough conversations are crucial and no place are they more…

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Why Best Practices – Aren’t

My thesis is a simple one; Don't copy - create. Don't benchmark against others - benchmark against a unique and better version of you. Don't compete against how others do things, compete against your own thinking. More than 20 years ago I coined the term "next" practices in an effort to focus people forward in their thinking. I've always wondered why any business would want to adopt the same…

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What Sets “Next” Practice Businesses Apart?

Today's best businesses have embraced Next Practices which make them "different" from the rest in 6 important ways. The best businesses are the ones that have adopted a set of "next practices" that set them apart from the rest. You know that you're in a next practices business because they all exhibit these 6 characteristics:They re-imagine tomorrow They envision things that others can't……

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How Employee Engagement Drives Customer Satisfaction

Research shows there is a direct correlation between engaged employees and the satisfaction of your customer and ultimately achieving your business outcomes. In other words, employee engagement drives customer satisfaction. Richard Branson says, “Take care of your employees and they will take care of your customers”. Engaged employees are described as being fully immersed in and enthusiastic…

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How to Build a Resilient Company Culture That Will Help Every Employee Thrive

A resilient culture is built one person at a time, winning companies cultivate cultures that enable their people to develop the capacity to recover quickly from difficulties. Resiliency is important to businesses because it's the DNA that enables the company to better anticipate, prepare for, respond and adapt to ever increasing market disruptions, shifts in customer preferences and challenging…

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Consultants: Resistance Is Futile

When you look back on your career, you remember the jobs you took, the jobs you declined, the opportunities realized and the opportunities lost.  You remember the special people along the way; the great bosses, mentors, coaches and the lifelong friends.   You also remember the Consultants.  As a consumer of consulting services for more years than I care to admit, I have developed a well defined…

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How Employee Engagement Drives Customer Satisfaction

Research shows there is a direct correlation between engaged employees and the satisfaction of your customer and ultimately achieving your business outcomes. In other words, employee engagement drives customer satisfaction. Richard Branson says, “Take care of your employees and they will take care of your customers”. Engaged employees are described as being fully immersed in and enthusiastic…

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Want to Wow Your Customers? Keep Your Promises

If you want to wow your customers simply keep your promises. Craft a culture that is dependable and trustworthy and your customers will help your business to thrive. We have all had them - inexplicably bad customer service experiences. They happen all day long across this great country of ours. Of course, this need not be the case. With focus on shifting the company culture which enables (or…

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