How to Build a Resilient Company Culture That Will Help Every Employee Thrive

A resilient culture is built one person at a time, winning companies cultivate cultures that enable their people to develop the capacity to recover quickly from difficulties. Resiliency is important to businesses because it's the DNA that enables the company to better anticipate, prepare for, respond and adapt to ever increasing market disruptions, shifts in customer preferences and challenging…

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6 Defining Values of a Leadership Culture

Twelve years after launching culture change consulting services, I am finally sitting down to write about six defining values of a leadership culture. These are factors I’ve learned that define whether an organization can improve their Culture or not. No surprise that all six values rise and fall on leadership. Before I unpack the six values, let me paint the backdrop of how it all began. In…

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The Journey of Servant Leadership: Iron Sharpens Iron

Each day I reflecting upon the journey of servant leadership, what I now define as “relational leadership”. Although I certainly do not intend to make this a post with any religious overtones, I've found the bible has an amazing quote that shapes my thinking on this topic. Proverbs 27:17 proclaims: “As iron sharpens iron, so one person sharpens another”. This simple statement has been a calling…

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10 Exceptional Strategies For Extraordinary Executives

Most extraordinary executives would agree that business practices evolve over time, and our experiences turn into knowledge. My such experience has inspired this article, 10 exceptional strategies for extraordinary executives. As a coach, my goal is always to see my client succeed. I want to high-five them when they hit a home run or score a touchdown. I want them to have experiences that will…

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Is Innovation manageable?

In the years leading up to 2018, I have spent my time bringing innovation to the financial services space. Fintech, as this sector is colloquially referred, focuses for the most part on disrupting the state of affairs induced by the use of technology. As such it is all about innovation. And now, from a distance, my optimism regarding the sector’s ability to innovate and capture opportunities has…

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Making the Turn: 10 Warning Signs You aren’t Shifting from Founder to Leader

You came up with an awesome idea. Your singular focus has been to make it real. You started a company. You got funding. Maybe you’re looking for Series B or C funding now. Maybe you’re prepping for the IPO. Congratulations! You’re ready to scale or go public. You’ve gotten this far. What could go wrong? Here are 10 warning signs you aren’t shifting from founder to leader. Every founder reaches…

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Is Leadership Development the Answer to Low Employee Engagement? (Yes.)

This White Paper is excerpted and adapted from Ultra Leadership: Go Beyond Usual and Ordinary to Engage Others and Lead Real Change (Giuliano, Lioncrest, 2016). Where are we? 90% of leaders think an engagement strategy is important while only 25% of organizations have one (ACCOR). Research by Gallup, as reported in The State of the American Workplace in 2013, discovered that roughly 70% of…

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Leadership and Digital Transformation

News Flash: The #1 thing leaders need to understand is that the Digital Transformation train left the station a few years ago. If you weren't onboard back then, you need to stop looking for the next train and rapidly go in search of building a rocket ship. Businesses simply have run out of time to embark on multi-year transformation projects - that window has closed. In the text that follows,…

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10 Tips That Make Complex Leadership Ideas Really Simple

Like many Inc.com columnists, I am a consultant and business author. I've written five books over the past 25 years and am proud of all of them. My latest, It's Good To Be King, has done well probably because it simplified what many make complex: leadership principles. There are over 60 leadership tips presented through the text. Let me share with you my top 10 leadership tips from the book. At…

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MFG of South Dakota: Trying To Do Some Good in the World

MFG of South Dakota is a subsidiary of the Molded Fiber Glass Companies (MFG), a leader in the field of reinforced plastics and composites, serving diverse markets with a variety of composite material systems and processes. A family-owned business for more than 60 years, the company has 13 operating entities throughout North America and is headquartered in Ashtabula, Ohio. On December 6, 2017,…

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High EQ: The most desirable leadership tenet of them all?

Emotional Intelligence (EQ) is the ability to identify, use, understand and manage emotions in an effective and positive way. And, in many organisations around the world, it is on the rise! Contrary to popular belief, The Millennials, Generation Y and Gen Next (those engrossed by tablets and screens) hold, on average, higher EQ levels than generations before them. In the business environment,…

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McDonald’s Black Friday Marketing: Epic Fail or Nifty Strategy?

Last Friday, McDonalds tweeted from its @McDonaldsCorp account: Black Friday **** Need copy and link**** — McDonald's Corporation (@McDonaldsCorp) November 24, 2017 Interestingly, it seemingly failed to include any promo content in the tweet, leaving readers to wonder was this an epic fail in the marketing department or a deliberate action intended to drum up interest and buzz for the brand.  I…

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Time for a Brand Overhaul at Harley-Davidson

Harley-Davidson announced its third quarter results last month and the news wasn't great.  Harley's worldwide sales was down nearly 7%, while American retail sales slumped by over 8%.  This all translated into about a 40% drop in profits as compared to the year-ago quarter.  Prompting its CEO to comment in its earnings press release:  "The continued weakness in the U.S. motorcycle industry only…

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For CEOs, Safe Decisions Aren’t Always Safe

News Flash: safe decisions rarely are. The best chief executives possess the courage to not only seek out the right decision, but they also understand the importance of giving others permission to do the same. We need CEOs who want others to do better and be better. What we don’t need is more CEOs who hide in safe harbors. If you sit in the big chair, you don’t get paid to make safe decisions;…

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What Was Unilever Thinking?

The PR Disaster that resulted when Unilever decided a run a Dove Soap ad on its U.S. Facebook page last Friday, that showed a black woman turning white, could have been avoided with better leadership. It's that simple! No more discussion or debate needed. It was a lack of leadership that led to this kind of tone deaf flub on the part of the company. Here are some thoughts on the matter: The…

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Free Advice For Uber’s New CEO

In June, under immense pressure from incensed investors who didn't take kindly to Uber's unrestrained "Bro" culture, Travis Kalanick stepped down as its CEO. Able to retain his seat on the firm's 11-member board, Kalanick was able to maintain extra voting power granted him in the Company's original by-laws. This extra voting power could have been used to help him to control the company's future…

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