Leadership and Digital Transformation

News Flash: The #1 thing leaders need to understand is that the Digital Transformation train left the station a few years ago. If you weren't onboard back then, you need to stop looking for the next train and rapidly go in search of building a rocket ship. Businesses simply have run out of time to embark on multi-year transformation projects - that window has closed. In the text that follows,…

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Welcome to Business 2.0 as Powered by New IT

Business 2.0 represents a new way of thinking and doing for early 21st Century companies. Unlike e-commerce where consumer transactions are done via the Web, Business 2.0 is about using the Internet-based services to drive entire business processes. Indeed, the work of transforming an enterprise to Business 2.0 is quite an undertaking. But, this transformation has an ally in "New IT"--a…

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5 Things You Can Do to Make 2016 Special

A new year begins in less than a week. Do you have a 2016 agenda that will move your business forward smartly? Here are 5 things that you can do to make next year a special one for your business: Put Your Customer First: I know that every business leader says that the customer comes first. But, this often comes with a caveat, like, "as long as it doesn't cost too much to make it so." This year,…

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It’s Not Impossible – It Just Hasn’t Been Done Yet

How many times in your career have you witnessed someone say, “that’s impossible – it simply can’t be done.” Perhaps you’ve even been guilty of uttering such a phrase yourself. Here’s the thing – leaders don’t accept impossibility as a valid thesis. If you think I’ve lost my mind, or that my optimistic nature has crossed over into a state of irrational exuberance or delusion, I’d encourage you…

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Big Data – Not All Metrics Are Created Equal

When it works, Big Data can be a beautiful thing - what organization wouldn't want more actionable information with which to feed better data driven decisions in the quest for a competitive advantage? But in the race to acquire Big Data, leaders can easily wander off course with devastating results. According to EMC (disclosure: client), only about 1/3 of companies are able to effectively use Big…

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Common Website Mistakes

For years now I have consistently received inquiries from CEOs who wonder why their web initiatives are falling short of reaching their objectives. Because most of these inquiries come from executives suffering from web maladies of a similar nature, I decided to put forth a list of what I consider to be the 20 most common website mistakes hindering success on the Internet. The sad part about the…

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Search Engine Marketing

Search Engine Marketing has always played a critical role in managing the visibility of a company's online brand. However with the Internet becoming what is arguably today's dominant medium, Search Engine Marketing has also risen to become a key driver in a company's overall brand strategy. Regrettably the maturity of the products and services that comprise search engine related disciplines come…

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Managing Outlook

Managing Outlook is nothing short of a pain in the *** if you don't pay attention to it. In coaching top CEOs and entrepreneurs I find that one thing they all have in common is an over abundance of e-mail. When e-mail was originally labeled as the "Killer App" it was because e-mail was thought to be the ultimate productivity enhancement tool. Regrettably, I believe e-mail has become the "Killer…

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Internet Usage

I'm often asked by executives if social media should be part of their brand strategy, or if it is too late to jump on the Web 2.0 bandwagon. It's as if they feel that they missed a window of opportunity and that the digital age has just forever passed them by. Nothing could be further from the truth. Sure, other brands may have a bit of a head start on you, but since when have successful business…

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Internet Vision and Strategy

Here is a message that you might not want to hear. I am willing to bet that your company is not even remotely beginning to harness the full power of the Internet. Moreover I'm also willing to bet that you probably already know this. In a recent survey conducted by WebTrends in which more than 250 Chief Marketing Officers were polled, only 4% of respondents rated themselves and their staffs as…

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Innovation Management

Much has been written about the importance of innovation but there is very little information in circulation about how to actually stimulate innovation. While most executives and entrepreneurs have come to accept the concept of innovation management as a legitimate business practice in theory, I have found very few organizations that have effectively integrated innovation as a core discipline and…

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