Extreme Makeover Leadership Edition

By Mike Myatt, Chief Strategy Officer,N2growth

The fastest transition from inept to adept occurs when leaders turn the topic of change on themselves. When was the last time you changed something about you? Not someone or something else, but your thinking, your philosophy, your vision, your approach, your attitude, or your development. Most leaders are quite skilled at embracing change – except when the focus of the change initiative happens to be on them.

Turn Innovation Inward.
Innovation continues to be a hot topic, and rightly so. Few things can change the course of a project, career, company, category, or industry like successful efforts in innovation. That said, there is one aspect of business often-overlooked by change agents when it comes to innovation, and it also happens to be the area that offers the greatest potential returns – leadership. If we’re consistently talking about the importance of leading change, it should be just as important to recognize the importance of changing how we approach the practice of leadership. The truth of the matter is if leaders spent half as much time applying the rigor and discipline of change to themselves as they do talking about the practice to others, I wouldn’t be authoring this post.

The Practice of Leadership is in need of a Makeover – an Extreme One.
“Leadership” has been inappropriately hi-jacked by the politically correct who mock it, the avant-garde who belittle it, the naive who discount it, and the public who seems to be growing tired of hearing about it. There was a time when the dismissive attitude people displayed toward leadership befuddled me. I was left wondering how we could have arrived at such a place? How could something so valuable be trivialized by so many? Then it dawned on me – people are tired of leaders who talk about change, but fail to embrace the concept they too must change.

Are We Better Off Today?
Think about this for a moment – with all our experience and all the research, with all the resources and all the focus on leadership, do you find it perplexing, if not altogether disturbing, that our world has never been more lacking for true leaders? Casual observation might lead you to conclude leadership has devolved rather than evolved. If you pay close attention to the media and world events, it would appear those serving themselves greatly outnumber those who place service above self. Here’s the thing - we’ll never all agree on what leadership is, or is not, but I think most reasonable people will concur it’s time for a change.

Society has essentially commoditized leadership resulting in a leadership bubble of sorts. Because leadership has become the latest version of an entitlement program, too many unqualified leaders have been allowed to enter the ranks. When leadership is perceived as little more than a title granting access to a platform for personal gain, rather than a privilege resulting in an opportunity to serve, we’ll find it difficult to convince leaders of the need for change. We’ll also continue to find ourselves in a crisis of leadership. We must either convince poor leaders to change their approach or we must change leaders.

It’s The People – Always.
At its essence, leadership is about people. At its core, leadership is about improving the status quo, inspiring positive change, and challenging conventional thinking. As long as positional and philosophical arguments are more important than forward progress, as long as being right is esteemed above being vulnerable and open to new thought, as long as ego is elevated above empathy and compassion, as long as rhetoric holds more value than performance, and as long as we tolerate these things as acceptable behavior, we will all suffer at the hands of poor leadership resistant to change.

Don’t Wish for Change – Demand It.
So, how do we get leaders to change – we demand it. It’s less about structure and more about vision and philosophy. Nothing inspires change and innovation like great leadership, and likewise, there is no more costly legacy system to maintain than poor leadership. It is tolerating poor leadership as the norm, and not the exception, which allows the status quo to prosper, and the inept to thrive.

Organizations should strive for and demand that a culture of leadership replace rigid frameworks. We must transition from highly structured organizations to loose communities of collaborative networks. Complex decisions should no longer be reserved for someone sitting atop a hierarchical structure, but must be driven to the absolute edges of the organization. Think open-source not proprietary, adaptive not static, actionable not theoretical, and progressive not regressive. The best way to create a culture of leadership is to value and reward authentic and effective leadership open to change. Create a culture based upon an ethos that empowers, attracts, differentiates, and sustains. The only culture that flourishes over the long haul is a culture of leadership. A culture of leadership can only exist where the willingness to change is valued.

Thoughts?

  • Charles Driggers

    AGAIN…I am amazed at the timeliness of your articles. Then again…when wouldn’t these comments apply? THANKS!

    • http://www.n2growth.com/blog Mike Myatt

      Thanks Charles. I always appreciate your kind words. 

  • http://www.marginofexcellence.com/ Scott

    Mike, great article.  I was talking to my wife last night about the same topic.  There’s so much resistance out there when it comes to creativity, new ideas, innovation, and making change.  It seems like you have to have constantly fight to get good ideas “approved” by the chain of command.  Sometimes I wonder if it’s worth the fight.  I’d rather just make the decision and run with it.         

    • http://www.n2growth.com/blog Mike Myatt

      Hi Scott:

      Thanks for sharing your experiences, which I’m sure many can relate with. Continue to fight the good fight. Thanks Scott.  

  • Anonymous

    I appreciate your emphasis on leaders serving others rather than themselves. Our current culture has devolved to revolve around “ME”–what each individual perceives is in his or her best interest. At its core, leadership is service to the greater good. Excellent insight!

    • http://www.n2growth.com/blog Mike Myatt

      Agreed. The best indication of a leader’s success is found in evaluating how those whom they lead are flourishing (or not). A leader focused on “me” simply has their priorities askew. 

  • Ron

    ‘From highly structured organizations to loose communities of collaborative networks?’ … You remain one of my favorite heretics!

    Ron

    • http://www.n2growth.com/blog Mike Myatt

      Just doing a bit more spitting in the wind:). Thanks Ron.

  • http://www.n2growth.com/blog Mike Myatt

    Leadership is all about the people. Leaders who lose this perspective simply struggle unnecessarily. Thanks for sharing Kent. 

  • http://www.davidpmariano.com/ Dave Mariano

    Mike – great post. When I saw the subhead “Turn Innovation Inward” I thought you were going to take this a different direction. I thought you were going to talk about the lack of self awareness of leaders today. I got excited at first because I wrote a post yesterday with the premise that Self Awareness is the #1 discipline any leader should have. Here it is: http://davidpmariano.com/the-1-discipline-of-great-leadership/ Thanks for great content every day.

    • http://www.n2growth.com/blog Mike Myatt

      Hi Dave: 

      We’re in agreement – self awareness is absolutely critical for any leader. I’ll check out your post later today. In the meantime, you might be interested in the following: http://www.n2growth.com/blog/leadership-and-self-awareness 

  • http://twitter.com/BenSimonton Ben Simonton

    Well said Mike. As you say leadership is all about people, leading people to become superstars by treating their work, their customers, each other, and their bosses with the greatest respect.

    The first question is how to do it and the answer is simple – treating employees with the greatest respect leads them to do likewise to their work. And how does one do that? By meeting to a very high standard the five basic needs every person has: to be heard, to be respected, and to have competence, autonomy, and relatedness (purpose).

    How to do that? Provide more than enough opportunity for employees to voice their complaints, suggestions, and questions, and respond to those in a timely manner to the satisfaction of the originator or better. This will eventually result in providing employees with the highest standard of support: training, tools, parts, material, direction, procedures, discipline, information, planning and the like. Providing this support is management’s main responsibility.

    In order to do the above, management will have to discard the traditional top-down command and control approach to managing people because by its nature it tends to demotivate and demoralize employees. Instead management must adopt an Autonomy and Support approach. The last time I did this, as executive of a 1300 person unionized group, productivity per person rose by over 300%, morale and innovation were sky high, most employees literally loved to come to work, and we were able to crush our competition.

    Good article Mike. Best regards, Ben

    • http://www.n2growth.com/blog Mike Myatt

      Thanks for sharing your experiences Ben. Your results speak for themselves. 

  • http://lesdossey.com/ Les Dossey

    Hey Mike,

    Great post.It took me a little while to process it, but I wrapped my brain around it and here are my thoughts.Everything rises and falls on leadership, so the condition of an organization is the direct reflection of the leader at the helm. Great leaders understand and accept this responsibility and make themselves accountable to personal and organizational change because in truth both must continually change or become dying relics of yesteryear.Organizations that operate like you described in your closing paragraph have leaders who through their leadership scout, recruit, hire, train and influence those who can and will lead themselves in like manner.

    It is time for a makeover. It’s time to revisit the fundamentals of a life worth living or a business worth operating. 

    It’s time to focus our efforts on the right end of the problems businesses, families, cities, states and countries face…the diminished condition of men.

    I think we should all change…I’ll go first!

  • Jessica

    Well written Mike but a little contradiction; instead off don’t wish for change – Demand it…It should be like neither wish for change nor demand for it rather BE THE CHANGE. 

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