This 4-Step Formula Will Make Tough Conversations at Work More Bearable
How to prepare yourself to have a tough conversation at work We have all been there, a time when we've had to have the "tough conversation." Whether it was breaking it off with a romantic partner or having to tell roommates to pick-up after…
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What Sets “Next” Practice Businesses Apart?
Today's best businesses have embraced Next Practices which make them "different" from the rest in 6 important ways. The best businesses are the ones that have adopted a set of "next practices" that set them apart from the rest. You know that you're…
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How to Build a Resilient Company Culture That Will Help Every Employee Thrive
A resilient culture is built one person at a time, winning companies cultivate cultures that enable their people to develop the capacity to recover quickly from difficulties. Resiliency is important to businesses because it's the DNA that enables…
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Want to Wow Your Customers? Keep Your Promises
If you want to wow your customers simply keep your promises. Craft a culture that is dependable and trustworthy and your customers will help your business to thrive. We have all had them - inexplicably bad customer service experiences. They happen…
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Today’s Leaders All Share These 5 Traits – A Digital Mindset
The best leaders have a propensity for looking for ways to leverage digital technology for competitive gain. If you want to be a great leader, you absolutely have to develop a digital mindset. It's the only way you can help your business leverage…
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10 Tips That Make Complex Leadership Ideas Really Simple
Like many Inc.com columnists, I am a consultant and business author. I've written five books over the past 25 years and am proud of all of them. My latest, It's Good To Be King, has done well probably because it simplified what many make complex:…
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OluKai Sells Comfortable Shoes While Promoting the “Doing Good” Movement
OluKai is a luxury lifestyle brand. The company is committed to building a unique and better class of products that blend quality with modern performance while leaving the planet a little better than they found it. They believe that sustainability…
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MFG of South Dakota: Trying To Do Some Good in the World
MFG of South Dakota is a subsidiary of the Molded Fiber Glass Companies (MFG), a leader in the field of reinforced plastics and composites, serving diverse markets with a variety of composite material systems and processes. A family-owned business…
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The Number 1 Tip to Ensure Returns on Your Firm’s Digital Strategy
To succeed in today's rough and tumble business world you need a solid vision for how you can "digitalize" your business. Indeed, it is not enough to have a vivid and compelling business strategy. We must be able to discern what role we are…
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Will South Korea Become The Juggernaut That Brings Smart Living to You?
Clearly, artificial intelligence (AI) and deep learning technologies are finding their way into most everything that we touch and use in everyday life, including consumer products, financial services and healthcare delivery. This is indicative…
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IBM Study Points to Millennials as Key Driver to Better Security of Personal Information
There is hope on the horizon that the field of identity protection will continue to evolve and improve. It appears that the next generation of working adults is championing the use of new and enhanced methods of security. Late last month, IBM…
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McDonald’s Black Friday Marketing: Epic Fail or Nifty Strategy?
Last Friday, McDonalds tweeted from its @McDonaldsCorp account:Black Friday **** Need copy and link**** — McDonald's Corporation (@McDonaldsCorp) November 24, 2017Interestingly, it seemingly failed to include any promo content in the tweet,…
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Apple’s Latest Diversity Report A Big “So What”
Last week, Apple released its latest Diversity Report. Apple claims that from July 2016 to July 2017, half of its new hires in the U.S. were from historically underrepresented groups in tech (including black, Hispanic, Native American, Native…
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Time for a Brand Overhaul at Harley-Davidson
Harley-Davidson announced its third quarter results last month and the news wasn't great. Harley's worldwide sales was down nearly 7%, while American retail sales slumped by over 8%. This all translated into about a 40% drop in profits as compared…
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What Was Unilever Thinking?
The PR Disaster that resulted when Unilever decided a run a Dove Soap ad on its U.S. Facebook page last Friday, that showed a black woman turning white, could have been avoided with better leadership. It's that simple! No more discussion or debate…
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Free Advice For Uber’s New CEO
In June, under immense pressure from incensed investors who didn't take kindly to Uber's unrestrained "Bro" culture, Travis Kalanick stepped down as its CEO. Able to retain his seat on the firm's 11-member board, Kalanick was able to maintain extra…
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