This 4-Step Formula Will Make Tough Conversations at Work More Bearable

How to prepare yourself to have a tough conversation at work We have all been there, a time when we've had to have the "tough conversation." Whether it was breaking it off with a romantic partner or having to tell roommates to pick-up after themselves, the "tough conversation" is, well, tough to have. Despite the challenge of them, tough conversations are crucial and no place are they more…

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Why Your Management Information Should Be Curated In Real-Time

Management information is that which is used to determine business direction, to make executive decisions and to set policy. It is used to respond to changes in the marketplace and react to customer demands. It tends to be summary information composed from individual business transactions performed throughout the business. Done right, your management information environment can be leveraged for…

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6 Communication Habits of Extraordinary Leaders (and How They Manage Conflict)

Like him or not, in my view President Obama is the epitome of a master communicator. Next time you see him on television notice his use of communication strategies including body language, voice inflection, gestures, and the intuitive ability to establish and maintain trust. Communication is critically important for personal and professional effectiveness. In my experience as an executive coach…

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10 Communication Tips for Leaders

Want to lead more effectively? Communicate more effectively. Communication skills are so essential for leaders that it is simply impossible to become a great leader without being a great communicator. While developing an understanding of great communication skills is easier than one might think, being able to appropriately draw upon said skills when the chips are down is not always as easy as one…

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