Archive June 2008
How to Lose Business Fast
By Mike Myatt, Chief Strategy Officer, N2growth Three words…No Phone Support. If you want to send your hard won customers and clients straight into the arms of your competitors then I encourage you to eliminate phone support. This really works; trust me…I have personally abandoned companies who either go out of their way to hide ...
A Sneak Preview
By Mike Myatt, Chief Strategy Officer, N2growth My last book “Leadership Matters…The CEO Survival Manual” continues to receive positive feedback, and I’ve been pleased with the stories that have been relayed to me about the book’s ability to add value to the lives of those who have read it. In today’s post I have the pleasure of ...
Quick vs. Right
By Mike Myatt, Chief Strategy Officer, N2growth “Quick vs. Right” is a phrase that makes me cringe every time I hear it used. One of the most common copouts inept leaders use in masking their decisioning inadequacies is to delay pronouncement on the grounds that they currently possess insufficient information to make an astute decision. Almost without fail, this tactic is a trite and cliched ...

