How to Lose Business Fast

Posted by on Jun 24, 2008 in Miscellaneous, Rants | One Comment

By Mike Myatt, Chief Strategy Officer, N2growth Three words…No Phone Support. If you want to send your hard won customers and clients straight into the arms of your competitors then I encourage you to eliminate phone support. This really works; trust me…I have personally abandoned companies who either go out of their way to hide ...

A Sneak Preview

Posted by on Jun 16, 2008 in Miscellaneous | No Comments

By Mike Myatt, Chief Strategy Officer, N2growth My last book “Leadership Matters…The CEO Survival Manual” continues to receive positive feedback, and I’ve been pleased with the stories that have been relayed to me about the book’s ability to add value to the lives of those who have read it. In today’s post I have the pleasure of ...

Internet Usage

Posted by on Jun 13, 2008 in Blogging & Social Media | No Comments

By Mike Myatt, Chief Strategy Officer, N2growth I’m often asked by executives if social media should be part of their brand strategy, or if it is too late to jump on the Web 2.0 bandwagon. It’s as if they feel that they missed a window of opportunity and that the digital age has just forever passed them by. Nothing ...

Quick vs. Right

Posted by on Jun 6, 2008 in Leadership | No Comments

By Mike Myatt, Chief Strategy Officer, N2growth “Quick vs. Right” is a phrase that makes me cringe every time I hear it used. One of the most common copouts inept leaders use in masking their decisioning inadequacies is to delay pronouncement on the grounds that they currently possess insufficient information to make an astute decision. Almost without fail, this tactic is a trite and cliched ...

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