Great Leaders Make Decisions

Posted on November 10th, 2010 by admin in Leadership, Miscellaneous, Operations & Strategy

By Mike Myatt, Chief Strategy Officer, N2growth 

News Flash: There is one tell-tale sign, a dead give away that you’re a weak leader - I can see it a mile off, and so can every one else. What is it? Everyone knows you’re a lousy leader if you can’t make decisions. Sound harsh? Perhaps so, but that doesn’t mean it’s not the truth. Nothing signals leadership trouble more than an executive who can’t make decisions. If you can’t make decisions, you can’t get things done. If you suffer from analysis paralysis, procrastination, timidity, a lack of courage or confidence, being indecisive, or being in over your head, there is trouble looming. Nowhere is there more truth to the old saying that “where there’s smoke there’s fire” than as it applies to leaders who can’t make decisions. In today’s post I’ll discuss the element that separates wannabe leaders from authentic leaders…The ability to take action and make decisions.

The path toward any accomplishment worthy of note begins with the first step. Understanding and implementing the concept of “actionable leadership” is a major key to success in becoming a great CEO. Much has been written about leadership theory, leadership concepts, leadership style, leadership dynamics, what leaders are, or are not, and a plethora of other leadership-centric content. However my question to you is this: What is leadership without action? Theory is fine for the classroom, but in the business world, theory without action is little more than useless rhetoric. Don’t tell me, show me…Don’t talk the talk, but walk the walk. Taking action always begings with one simple act – making a decision.

Do you have great vision? Are you a master of strategy? Do you have boundless energy or mesmerizing charisma? While the aforementioned qualities are certainly admirable, they are only valuable if they influence or create action. Walt Disney, one of the greatest creative talents and true innovators of our time realized the value of action when he said: “The way to get started is to quit talking and begin doing.” Let me make this as clear as I can – procrastination is the beginning of walking the plank. When you get to the end of the plank things don’t get better do they? You may have bought yourself a bit of time, but the decision is now being made for you, and the outcome isn’t as hoped for.

I’m always amazed at the number of senior executives who really struggle with even simple decisions…This next comment might hit a bit too close to home for some of you, but I’m hoping it may help bring you back to reality. As a C-level executive you get paid to make decisions and to take action. If you’re too busy to do either of those things YOU have a BIG problem. When you reach the C-Suite level your calendar is always full and there are constant demands on your time – this is not going to change, things are not going to somehow be better next week, next month, next quarter, or next year. Procrastinating doesn’t make things better it makes things worse. I’m not advocating that you make imprudent decisions or that you don’t seek counsel in making complex decisions, but I am advocating that you stop stalling and actually make the decision. The only thing that gives you more control over your time is to make good decisions and to teach those whom you lead to do the same.

A close examination of truly great leaders will reveal that, to the one, they all have a strong bias toward action. It was Andy Grove the former Chairman and CEO of Intel and Time Magazine’s 1997 Man of the Year who said “You have to take action; you can’t hesitate or hedge your bets. Anything less will condemn your efforts to failure.” If you can’t take action, if you can’t make the tough decision, and if you can’t instill a bias toward action in your peers and subordinates, then you don’t belong in a leadership position.

A critical part of the talent management life-cycle is leadership development. If your mentoring and training programs don’t focus on the development of action oriented leaders then you are simply breeding obselesence, and utlimately…failure. When an organization stops learning they begin dying. It is more critical than ever in today’ economic climate that leadership development be a top priority for CEOs who want to build a thriving enterprise moving forward.

Remember that leadership is not a spectator sport. Great leaders will do anything to get off the bench and into the game. If your company has passive and/or timid leadership you will face serious problems in sustaining your competitive advantage. Furthermore, if your company isn’t leveraging action learning to develop leaders, fuel innovation, foster collaboration, and catalyze growth then you are missing a substantial opportunity. My message is a simple one…stop pondering and pontificating make a decision and take action.

Thoughts?

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  • http://www.wizetime.com Wize Time

    Passive and timid is okay as long as it's action oriented. Bold and bombastic does not, in my opinion, mean leadership – we have so many of these aggressive people in power today and all they do is yak, yak, yak and fill their bank accounts. Why do we crave leadership nowadays? Because there is so little of it around! Everyone can be a leader and that's the real message we must start instilling in people – and they don't have to be a certain personality type either – I'm totally on the same page as you when you say, "My message is a simple one . . .stop pondering and pontificating and take action." If only someone in power could hear that!!!

  • http://intensedebate.com/people/mikemyatt mikemyatt

    While you make some valid points, I'm not sure I understand the link between timidity and passivity with being action oriented. A timid or passive person is by definition not action oriented. While I have experienced more casual approaches and more muted personalities in leadership roles, to the one, successful leaders are all still action oriented.

    I also don't believe that all people who are action oriented are bombastic and mean. I do agree that different personality types can all succeed as leaders. That said, regardless of personality type, any leader must have a bias toward action to be successful. Thanks for stopping by and sharing.

  • Mark Oakes

    Great Post, Mike. I agree 100%

    I think Thomas Jefferson summed it up best when he said "Don't ask. Act! Action will delineate and define you. Leadership is, in part, about 'Getting Things Done'. Make a decision, get busy, and see it through to completion. If someone in a leadership role can't master this simple formula they need to hand over the reins…FAST

    When I see leaders unable to make decisions I often pinpoint a case where Fear of Failure and/or Rejection has replaced Vision. While this is not always the case, in many cases this bias toward self-preservation is common… and fatal.

    M

  • http://www.n2growth.com/blog/ mikemyatt

    Astute insights as always Mark. The propensity of some leaders to put likability/popularity ahead of doing the right thing is a slippery slope that causes many a fatal fall. I always appreciate your observations Mark.

  • William Powell

    I love what Mark Oakes had to say about Fear of Rejection/Failure seems to have begun to rule the day among many leaders. This fear is seemingly rationalized by a lack of willingness to take ownership of the decision. Being ambiguous gives people the opportunity to shift blame. Cowardly!

    In a world where the slightest mistake can zoom around the world in a matter of minutes, it takes true grit to make the decision, take action and stand by it if it goes pear shaped.

    If we aren't willing to cop it on the chin when we make the mistakes, then we shouldn't have the reward of celebrating and getting the pat on the back when it goes well. It's a package deal and being in leadership means you accept the nature of it.

    Since when was being a leader predicated on feeling safe and sound? Leadership is white water living. If you have ever been white water rafting, it inspires many emotions but safety isn't very high on the list. Ideally you're going where no one has been yet, so fall down, get up, and get on with it.

    A study by Leadership IQ showed that 23% of board members questioned were willing to tolerate bad news and significant course corrections by the CEO. What they couldn't tolerate was a CEO who was in denial and wouldn't recognize the bad news. This easily translate into inaction.

    Cheers,
    William

  • http://www.n2growth.com/blog/ mikemyatt

    Hi William:

    I agree with your comment about Mark. He is a truly gifted leader and thinker. As for you Sir, your thoughts more closely resemble a blog post than a comment…brilliant. Thanks for taking the time to expand upon the thoughts expressed above. Your insights are spot-on. Thanks for investing your time in this community William.

  • http://www.brainleadersandlearners.com/ Elllen Weber

    Mike I am intrigued by your notion of “the element that separates wannabe leaders from authentic leaders…The ability to take action and make decisions.”
    Love the idea here to “begin with the first step.” It’s by doing that the brain rewires itself for more of the same advances.

    Yes – you are spot on here Mike! “Understanding and implementing the concept of “actionable leadership” is a major key to success in becoming a great CEO.”
    We are also on the same page that “Walt Disney’s one of the greatest creative talents and true innovators of our time who knew how to quit talking and begin doing.” I often explain to clients why the brain procrastinates, (and what’s really going on inside the brain) which often helps them to see procrastination in another way.

    Have you interviewed senior executives, Mike, to discover more of what’s behind their struggle with even simple decisions?” Fascinating stuff here, and this is an area where brainpowered facilitation helps immensely.

    Your wisdom rings through the article, Mike! Thanks for the inspiration to help us all, “stop pondering and pontificating make a decision and take action.” Research supports the same – with neuro discoveries that show why this advice is a leader’s best neuron pathway forward to fix this dysfunctional dilemma!

    My question is: “What strategy might help to encourage leaders to run daily with what you say here?” By run, I also mean drawing deeply and often from others around as decisions are made, so that they represent the best interests of clients and the leader’s worker community. Thanks Mike – for nudging leadership into deeper waters for another look at possibilities.

  • http://www.n2growth.com/blog/ mikemyatt

    Hi Ellen:

    I agree with you that the wiring of the brain is truly telling when it comes to understanding why we do the things we do. While I think most people understand the brain's role at a high-level, I don't think they delve deeply enough into the possibilities/upside of what can happen through intentional efforts at rewiring how we think.

    I'm a big fan of Ellen's work – read this article and find out why: http://twurl.nl/ltgmmp

    Ellen, in answer to your questions about strategy and interviews, the first link will take you to an article on decisioning strategy: http://www.n2growth.com/blog/why-businesses-fail and the second link will take you to the interview section of the blog: http://www.n2growth.com/blog/category/interviews

    Thanks Ellen.

  • susanmazza

    Anyone who has an aspiration to be in the C-Suite should read this, too. Learning to make decisions and developing the practice of taking action, bold decisive action, has to start way before you reach the C-Suite. Far too often people end up rising the ladder only to find them in position for which they are ill prepared. This is one of the dimensions people are often ill prepared.

    it is also an illusion to think that the higher you go in an organization the more control you have hence the decisions should be somehow easier. The decisions only get harder as the scope and potential reach and impact of your decisions increases. That's why I think we need to learn early on not just how to make decisions and act as individuals, but how to garner the full intelligence of a group of people to make wise decisions.

    As you point out, ultimately if we want to lead we must have the courage to choose and act.

  • http://www.n2growth.com/blog/ mikemyatt

    Great words of instruction Susan – there's never a bad time to start becoming a better decision maker. I am in complete concurrence that the sooner a person becomes a better decision maker, the sooner they'll see more things work for them as opposed to against them. Great insights Susan.

  • http://www.brainleadersandlearners.com/ Elllen Weber

    Wow – Mike, thanks for the way you weave the parts together with such agility. I am always so refreshed by the centrality of ethics, doing the right thing, and people as capital – in your work!

    It's fun to figure things out collaboratively – and your work sets a wonderful stage to allow that to happen. Cool to see several leaders I also admire — such as Susan Mazza and others here too!

    Keep the great stuff full front and forward Mike!

  • http://www.n2growth.com/blog/ mikemyatt

    Collaboration is the name of the game…Thanks again Ellen.

  • http://people-equation.com Jennifer V. Miller

    Mike,
    One of my favorite TV characters is Captain Kathryn Janeway, the starship commander in the Star Trek series “Voyager”. The character was depicted as a leader a bias for action, combined with a skill for collaboration. Whenever some crisis loomed on the Voyager, she was known barking out: “Options?” to the crew. After considering their suggestions, she was quick to make a decision.

    This provides an excellent template for leaders responding to challenge: speedy, but not hair-trigger. In control, but not controlling.

    Now I have a question for you: when, in your estimation, is it appropriate for a c-level leader to take a step back and *not* take action?

  • http://hour9.wordpress.com/2010/03/17/your-idea-sucks/ Your idea sucks « hour9 :: the learning leadership blog

    [...] as of late is to do more and talk less. Seth Godin calls it shipping, Mike Myatt calls it being an actionable leadership, and I will call it “mouthless [...]

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