Client Story: Financial Services Executive Search

The Challenge

A multinational, multi-billion dollar financial services company came to us for help identifying a new leader for their business. For years, they had been successful in running a legacy currency exchange business, but over time growth had slowed. Our client was experiencing ever-increasing pressure in the form of high operational costs including high-priced rent in prime locations, high payroll, increased costs to transport cash, and illiquid balances of international currencies, to name a few of the many forces restricting their growth.

To make matters even more challenging, the onset of new innovative digital and financial solutions were massively disrupting the FinTech market. Our client was quickly falling behind as they tried to cope with rapidly changing macroeconomic forces and customer behavior. They knew they were in urgent need of new leadership and a new direction.

The Mission

After a disappointing fiscal year, our client realized a 14% decline in annual revenue for their North American region. They wanted to hire a new President who would report to their global CEO. Knowing time was of the essence, our N2Growth team went to work to find the best talent for the job. 

Our client was not just a financial institution but also a household name with a global presence. They needed to develop more innovative and digitized solutions and to engage customers in currency exchange markets. Instead of finding candidates with a skill set similar to existing executives, we identified talent from industries that could bring disruptive thinking and leadership on day one. Beyond operating skills and business acumen, we sought a President who possessed proven leadership abilities and the charisma to be the change agent and innovator our client needed. 

After presenting several executive candidates, we were able to make a placement in just 60 days. We were able to attract a deep pool of market-leading executives. The potential for several candidates to positively and distinctly impact our client’s business was so great that, within 90 days, two other candidates introduced for the President role were hired for the critical positions of Chief Product Officer and country General Manager.

The Result

Two years later, our client has undergone a dramatic digital transformation. They are rapidly advancing their technological capabilities and building out teams of talented engineers who are innovating and creating new products.

Thanks to the hiring of these critical leaders, our client is now making sounder business decisions and has driven enterprise performance to realize drastically improved financial outcomes.

Let's get in touch

Send us a message and a consultant will reach out shortly.