Weak leadership on the front lines is one big reason that organizations struggle.
According to a new study of 300 HR managers by Development Dimensions International (DDI) together with HR.com and the Institute for Human resources, weak leadership can be costly. For example, of those surveyed:
- 69% say it caused lower rates of engagement;
- 65% say it caused a loss of productivity; and
- 59% say it resulted in higher turnover “of themselves or team members.”
Looking deeper into the findings, 56% of respondents “rated the lack of interpersonal skills as the number one reason for leadership failure.” Deficiencies in “listening, empathizing and involvement” erode a leader’s ability to connect to the very people he or she is expected to manage and lead.