Leadership Interview: Stef du Plessis on Culture & Unwritten Ground Rules

While in Johannesburg, South Africa, I had the opportunity to sit down with a leading global authority on employee engagement and workplace culture, Mr. Stef du Plessis. Stef and I began to dive into the differences between employee engagement and corporate culture. I was interested to understand from his point of view if there was a difference (which we both agreed there was) and if he could…

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The Engagement Secret of Great Leaders

Show me a great leader and I'll show you a talented storyteller. Leadership and storytelling go hand-in-hand. In fact, leaders who lack the ability to leverage the power and influence of storytelling are missing the very essence of what accounts for compelling leadership- the story. Give me a few minutes and allow me to share this message with you - it may just change your life. If you’ve ever…

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Leadership Interview: Edward Kieswetter, Commissioner S.A.R.S.

I was privileged to speak at the 2019 Africa Employee Engagement Conference and had the opportunity to sit down and discuss leadership with one of South Africa's most respected public figures, the Commissioner of the South African Revenue Service, the honorable Edward Kieswetter. As we discussed the various issues of employee engagement, we continued to come back to the topic of leadership. Both…

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Leadership: A Global Perspective

This fall, I embarked on a worldwide quest to gain insights and perspectives on global leadership in the 21st century. My goal was to meet with a globally diverse group of thought leaders and top executives to discover what is required to lead in today's volatile, uncertain, complex, and ambiguous environment. To do this effectively, I sought to understand two things: Elucidate the emerging…

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Leading with Gratitude

At N2Growth, we aspire to practice what we preach when it comes to taking care of each other and caring for our clients in a way that is unparalleled. As we look ahead to the upcoming holiday season and ringing in the New Year, we reflect over the past year's opportunities for growth, learning, and overcoming. While doing so, we realized there is a key ingredient in leading that is embodied in…

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The Most Misunderstood Aspect Of Great Leadership

I was recently asked what I consider to be the most misunderstood aspect of great leadership; in other words, what makes great leaders great? What immediately came to mind is not only misunderstood, but it also happens to be the most often overlooked element of leadership, and the one which also affords leaders the greatest opportunity for personal, professional, and enterprise growth. If you…

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The Difference Between Great Leaders And Posers

What is the difference between great leaders and posers? This may sound harsh, but the truth is I’ve witnessed far too many people in positions of leadership that wouldn’t recognize an opportunity if it hit them squarely in the face. If you cannot recognize, attract, and acquire opportunity you should not be in a leadership position. Just this week I’ve observed people in leadership roles who…

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Leadership – No Talent Required

While not all leaders will develop their talents and abilities to the same level, all successful leaders more or less begin with the same foundation. Here's the thing - the foundational elements of leadership require no skill or talent whatsoever. Clearly the difference possessed by all great leaders is that they refine, develop and build from their foundation - they don't ignore it or take it…

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Leaders Stop Trying to Be Efficient

Let's cut right to the chase; stop focusing on being efficient - it's a waste of time. Nobody other than perhaps you really cares how efficient you are, but everyone cares how effective you are. Not only do they care how effective you are, but they also care about the effectiveness of those whom you lead. It's important to remember leadership is a people business, and people are messy. Leadership…

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Why Leadership Development and Talent Programs Fall Short

Why are so many leadership development and high potential talent programs continuing to fail, or at the very least, not producing what we hope for? The answer is simple, those at the top of the organization are in denial about their own leadership capability. This is not to point fingers at the top leadership, but rather this should be a call to arms for all of us to take a good look in the…

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How To Remain a Balanced Leader

Most high-performing leaders concern themselves with that which other people value most and if they do it well those leaders usually climb the corporate ladder fastest. We have created an order, particularly in western societies, which is designed to reward the natural business hierarchies we see across our corporate landscape. Sometimes leaders become disillusioned in the process of climbing the…

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This 4-Step Formula Will Make Tough Conversations at Work More Bearable

How to prepare yourself to have a tough conversation at work We have all been there, a time when we've had to have the "tough conversation." Whether it was breaking it off with a romantic partner or having to tell roommates to pick-up after themselves, the "tough conversation" is, well, tough to have. Despite the challenge of them, tough conversations are crucial and no place are they more…

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Why Best Practices – Aren’t

My thesis is a simple one; Don't copy - create. Don't benchmark against others - benchmark against a unique and better version of you. Don't compete against how others do things, compete against your own thinking. More than 20 years ago I coined the term "next" practices in an effort to focus people forward in their thinking. I've always wondered why any business would want to adopt the same…

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What Sets “Next” Practice Businesses Apart?

Today's best businesses have embraced Next Practices which make them "different" from the rest in 6 important ways. The best businesses are the ones that have adopted a set of "next practices" that set them apart from the rest. You know that you're in a next practices business because they all exhibit these 6 characteristics: They re-imagine tomorrow They envision things that others can't……

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How to Build a Resilient Company Culture That Will Help Every Employee Thrive

A resilient culture is built one person at a time, winning companies cultivate cultures that enable their people to develop the capacity to recover quickly from difficulties. Resiliency is important to businesses because it's the DNA that enables the company to better anticipate, prepare for, respond and adapt to ever increasing market disruptions, shifts in customer preferences and challenging…

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Want to Wow Your Customers? Keep Your Promises

If you want to wow your customers simply keep your promises. Craft a culture that is dependable and trustworthy and your customers will help your business to thrive. We have all had them - inexplicably bad customer service experiences. They happen all day long across this great country of ours. Of course, this need not be the case. With focus on shifting the company culture which enables (or…

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