Leadership: A Global Perspective

This fall, I embarked on a worldwide quest to gain insights and perspectives on global leadership in the 21st century. My goal was to meet with a globally diverse group of thought leaders and top executives to discover what is required to lead in today's volatile, uncertain, complex, and ambiguous environment. To do this effectively, I sought to understand two things: Elucidate the emerging…

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Leadership – No Talent Required

While not all leaders will develop their talents and abilities to the same level, all successful leaders more or less begin with the same foundation. Here's the thing - the foundational elements of leadership require no skill or talent whatsoever. Clearly the difference possessed by all great leaders is that they refine, develop and build from their foundation - they don't ignore it or take it…

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Why Leadership Development and Talent Programs Fall Short

Why are so many leadership development and high potential talent programs continuing to fail, or at the very least, not producing what we hope for? The answer is simple, those at the top of the organization are in denial about their own leadership capability. This is not to point fingers at the top leadership, but rather this should be a call to arms for all of us to take a good look in the…

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How to Build a Resilient Company Culture That Will Help Every Employee Thrive

A resilient culture is built one person at a time, winning companies cultivate cultures that enable their people to develop the capacity to recover quickly from difficulties. Resiliency is important to businesses because it's the DNA that enables the company to better anticipate, prepare for, respond and adapt to ever increasing market disruptions, shifts in customer preferences and challenging…

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6 Defining Values of a Leadership Culture

Twelve years after launching culture change consulting services, I am finally sitting down to write about six defining values of a leadership culture. These are factors I’ve learned that define whether an organization can improve their Culture or not. No surprise that all six values rise and fall on leadership. Before I unpack the six values, let me paint the backdrop of how it all began. In…

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The Journey of Servant Leadership: Iron Sharpens Iron

Each day I reflecting upon the journey of servant leadership, what I now define as “relational leadership”. Although I certainly do not intend to make this a post with any religious overtones, I've found the bible has an amazing quote that shapes my thinking on this topic. Proverbs 27:17 proclaims: “As iron sharpens iron, so one person sharpens another”. This simple statement has been a calling…

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10 Exceptional Strategies For Extraordinary Executives

Most extraordinary executives would agree that business practices evolve over time, and our experiences turn into knowledge. My such experience has inspired this article, 10 exceptional strategies for extraordinary executives. As a coach, my goal is always to see my client succeed. I want to high-five them when they hit a home run or score a touchdown. I want them to have experiences that will…

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Is Innovation manageable?

In the years leading up to 2018, I have spent my time bringing innovation to the financial services space. Fintech, as this sector is colloquially referred, focuses for the most part on disrupting the state of affairs induced by the use of technology. As such it is all about innovation. And now, from a distance, my optimism regarding the sector’s ability to innovate and capture opportunities has…

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Making the Turn: 10 Warning Signs You aren’t Shifting from Founder to Leader

You came up with an awesome idea. Your singular focus has been to make it real. You started a company. You got funding. Maybe you’re looking for Series B or C funding now. Maybe you’re prepping for the IPO. Congratulations! You’re ready to scale or go public. You’ve gotten this far. What could go wrong? Here are 10 warning signs you aren’t shifting from founder to leader. Every founder reaches…

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Is Leadership Development the Answer to Low Employee Engagement? (Yes.)

This White Paper is excerpted and adapted from Ultra Leadership: Go Beyond Usual and Ordinary to Engage Others and Lead Real Change (Giuliano, Lioncrest, 2016). Where are we? 90% of leaders think an engagement strategy is important while only 25% of organizations have one (ACCOR). Research by Gallup, as reported in The State of the American Workplace in 2013, discovered that roughly 70% of…

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10 Tips That Make Complex Leadership Ideas Really Simple

Like many Inc.com columnists, I am a consultant and business author. I've written five books over the past 25 years and am proud of all of them. My latest, It's Good To Be King, has done well probably because it simplified what many make complex: leadership principles. There are over 60 leadership tips presented through the text. Let me share with you my top 10 leadership tips from the book. At…

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High EQ: The most desirable leadership tenet of them all?

Emotional Intelligence (EQ) is the ability to identify, use, understand and manage emotions in an effective and positive way. And, in many organisations around the world, it is on the rise! Contrary to popular belief, The Millennials, Generation Y and Gen Next (those engrossed by tablets and screens) hold, on average, higher EQ levels than generations before them. In the business environment,…

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Success Depends on You Asking the Right Questions

As a team leader, it may be uncomfortable for you to ask the right questions. After all, the people you lead expect you to have answers. While it may give you pause to develop a list of questions for success, a Harvard Business School study indicates it is a really good idea. Consider the following: Are you asking yourself and your team the right questions? Will those questions propel you to…

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McDonald’s Black Friday Marketing: Epic Fail or Nifty Strategy?

Last Friday, McDonalds tweeted from its @McDonaldsCorp account: Black Friday **** Need copy and link**** — McDonald's Corporation (@McDonaldsCorp) November 24, 2017 Interestingly, it seemingly failed to include any promo content in the tweet, leaving readers to wonder was this an epic fail in the marketing department or a deliberate action intended to drum up interest and buzz for the brand.  I…

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HR, Who’s Your Customer?

Over the last 30 years I have worked for many organizations in HR positions with increasing responsibility. Regardless, I had discussions within each of those organizations about the concept of customer satisfaction. In my view, the only customer is those whom we sell our products or services to! They are the same who pay our salaries. Human resource staff, were routinely told, that they should…

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Time for a Brand Overhaul at Harley-Davidson

Harley-Davidson announced its third quarter results last month and the news wasn't great.  Harley's worldwide sales was down nearly 7%, while American retail sales slumped by over 8%.  This all translated into about a 40% drop in profits as compared to the year-ago quarter.  Prompting its CEO to comment in its earnings press release:  "The continued weakness in the U.S. motorcycle industry only…

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